Développement du leadership
In many organizations, tensions do not arise from open conflicts, but from small daily behaviors that accumulate: a frequent interruption, a lack of listening, a sudden remark, an absence of recognition. These behaviors, which are often discreet, can progressively undermine trust, collaboration and the team climate.
Workplace incivility refers to low-intensity disrespectful behaviors that violate the norms of respect between colleagues. Although subtle, these behaviors have a real effect on the quality of interactions and, ultimately, on collective performance.
This approach provides managers with concrete references to recognize these dynamics, intervene with discernment and support a respectful work climate.
This approach aims to provide managers with the tools they need. so they can better understand, recognize, and prevent workplace incivility situations — before they damage the team climate.
It helps them to:
Civility is based on behaviors of respect, courtesy, and consideration. It is a concrete lever for maintaining a healthy and productive work environment.
This approach offers managers an opportunity to take a step back. on the relational dynamics of their team and to identify courses of action adapted to their context.
It allows them to:
At the end of this process, managers have clear guidelines for:
Oui, une session de suivi est systématiquement prévue après la formation. Du coaching est également disponible, et selon les besoins, un rapport peut être produit pour votre organisation — le tout adapté au cas par cas.
Vous trouverez dans le présent guide des conseils pour bien choisir et préparer votre activité de consolidation d’équipe et assurer la durabilité des résultats à long terme ainsi qu’une amélioration continue. Vous y trouverez également une description des activités et ateliers qu’offre le Centre du Team Building.
